(Strictly for agent use only!)


The offer is available from April 22 to May 31, 2024

What is Simplified Reinstatement Offer (SRO) versus Regular reinstatement?

It’s HASSLE-FREE! With SRO, client needs to only answer one (1) Health Declaration question using the Simplified Reinstatement Offer form.

Help your qualified clients avail of this hassle-free reinstatement offer and enjoy continued protection!

  1. Accomplish the “Simplified Reinstatement Form” (attached, click the title) – one (1) health declaration question!

  2. Client may choose their preferred/applicable reinstatement type – Updating or Redating

· Redating: payment of one modal premium (applicable for lapsed unit-linked plans)

· Updating: payment of all missed premiums

  1. Conveniently pay the reinstatement cost – We are now cashless! Payments can be settled via bills payment and other online pay channels Premium Payment Facilities | Pru Life UK

  2. Submit the accomplished SRO form through any of the ff:

    a) via email at policy.admin@prulifeuk.com.ph pluktitaniumpolicy.services@yahoo.com
    cc: Unit Manager and Unit Officer ; or

    b) Pru Life UK Customer Centers or GA offices


Some important notes:

- The offer is applicable only to qualified policies. Financial underwriting still applies. Please submit the form following the usual processing cut-off to ensure timely processing of reinstatement request


- The list is extracted as of May 13, 2024. It is highly encouraged that agentscheck PRISM first before reaching out to clients to know the current policy status of the policies. Kindly disregard if policy has been reinstated. Only lapsed policies can be reinstated.


- Your agents with policies qualified for the offer will also receive their list via email.


- Customers with qualified lapsed policies will also receive communications from Head Office about the offer


- We are now cashless! Payment can be settled via bills payment and other online pay channels. Standard payment posting period applies.

Suggested Script to be sent to client

Hi NAME,

Great news! Pru Life UK has released a Simplified Reinstatement Offer. This means your lapsed policies can now be reinstated with a simpler and faster process, as long as you are still in good health with no negative health declarations.

Having an in-force policy is crucial for protecting your future and providing peace of mind.

If you're interested, simply reply with: "Yes, I'm interested in reinstating my lapsed policy now!"

Thank you!

JUAN DELA CRUZ

Junior Unit Manager